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Understanding the Key Success Factors of Your Market
Identify the key success factors of your market: What decision criteria lead your customers to select a player to meet their needs?
Rank these criteria and ensure that your offer meets these different points perfectly, and better than your competitors.
A – Understanding Your Customers’ Needs: The Key to Your Differentiation and Competitive Supremacy
Define an offer that perfectly matches customers’ demands by implementing a system for gathering privileged information.
- Build a trusting and valuable relationship with your customers: Question your customers, involve them in the development of your products/services, and observe them when they use them.
- Integrate this privileged information gathering into your daily activities: Continuously adjust your information system to collect this information.
- Adapt your offers to meet the specific needs of your customers: Use this privileged information to redefine your offers and strengthen customer loyalty.
B – Dominate Your Market: The Key to Success Lies in Analyzing Your Competitors
Conduct a thorough analysis of your competitors to question their market positioning, strengths, weaknesses, and to identify opportunities and threats for your business.
- Identify industry leaders and high-growth players: Understand the underlying factors enabling (or that have enabled) them to build their performance.
- Identify their “secret sauce”: Explore the key success factors that distinguish these competitors, understand how they cultivate and preserve them, improve them, and then apply them.
C – A Different Perspective on Competitive Advantage: The Blue Ocean Strategy (W. Chan Kim, Renée Mauborgne)
Stop worrying about defining your competitive advantage (initially) by opening uncontested markets (Blue Ocean):
- Identify strategic spaces without competition;
- Innovate by offering unique products or services that create value for your customers: Innovation should stimulate new demand, requiring “value innovation” where each novelty brings real value to the customer.
To adapt it to your value proposition, we offer three models:
- The strategic canvas: Map out the strategic space occupied by your competitors, then discover new strategic territories by graphically analyzing the current offers in the sector and the purchase criteria of customers;
- The four actions framework: An essential tool for differentiating your offer by exploring each criterion (eliminate, reduce, strengthen, or create);
- Establish competitive barriers: This will allow you to consolidate your position in this emerging market sustainably.
Exchange with our teams; we will give you Blue Ocean ideas for your sector.
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Define Your Competitive Advantage(s): Valorize Your Portfolio of Resources and Competencies
A competitive advantage arises from creating a (unique in the market) portfolio of resources and competencies (R&C) that enables you to better respond than the competition to the KSFs of your sector. Developed through the VRIST method, this method allows you to identify the R&C that will differentiate you, as well as your ability to transform these capabilities and resources into true competencies:
Identify your core resources and capabilities;
- Establish the basis of your competitive advantage:
- Valorization & Relevance: Identify the R&C that enable you to exploit opportunities or neutralize threats specific to your industry;
- Rarity: Introduce new resources and capabilities that do not yet exist in the market;
- Ensure the sustainability of this advantage:
- Difficulty of imitation: Develop resources and capabilities under historical conditions specific to your company and by integrating intangible human know-how and causal ambiguities, making it difficult to reproduce your performance;
- Non-substitutability: Ensure that your resources and capabilities cannot be substituted by others;
- Non-transferability: Opt for geographically immobile resources and those with difficult-to-access information;
- Ensure their durability and ownership of these resources and capabilities;
- Build your competencies:
- Transform your organizational capabilities into routines:Develop mechanisms specific to your company, based on socialized, predictable, and natural behaviors for members of your organization, while being almost automatic;
- Create multi-market utilization potential for your routines: Expose your routines to various situations to develop their potential for generalization;
- Amplify performance in using your competencies: Achieve learning economies, scale economies, and innovations in associated processes.
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Build Your Competitive Advantage with Confidence!
By following these steps and adopting a rigorous strategic approach, you can build and maintain the competitive advantages that will foster the growth of your company.